Key services provided

• Structural repairs
• New waterproofing membrane

Investigative works revealed areas of structural deterioration, with the existing asphalt membrane failing to provide sufficient waterproofing and skid resistance. Vehicle impact barriers and plinths were below current standards, and deficiencies in lighting, security and surveillance was discouraging shoppers and failing to meet minimum requirements.

VolkerLaser provided a comprehensive programme of refurbishment which included the installation of CCTV, help points and improved lighting. An integrated Parking Management System now controls entrances and exits, with variable messaging to alert drivers to vacant spaces. Structural repairs were undertaken, and high-risk areas were protected from future damage by galvanic anodes and proprietary surface treatments. VolkerLaser installed a new waterproof membrane system, complete with a new colour scheme to ease vehicular and pedestrian movement.

An outstanding working relationship with our client, and the Centre Management team, assisted completion on time, within budget and with minimal disruption to trading at The Mall during the project. Both car parks remained in operation while the refurbishment took place, and our team is proud to have achieved the objectives of this wide-ranging and challenging contract.